Refugee Health Servies Administrator


Location: Catholic Community Services of Utah, 224 North 2200 West, Salt Lake City, Utah 84116

Status: Full-time, non-exempt, with benefits

Salary: $17.00 -$18.00 DOE


Catholic Community Services of Utah provides help and creates hope for thousands of people of all beliefs who are most in need in our community through Migration and Refugee Services and Basic Needs Programs.

CCS offers an outstanding benefits package including group health and dental Insurance, 401a and 403b retirement plans, life insurance, and a generous PTO/holiday schedule.


Job Description:


Manage, develop, and coordinate the Health Services Program for the Refugee Resettlement Program, which includes supervising the Health Screening Coordinator, Mental Health Coordinator and Health Promotion Coordinator. Develop the Health Services Program to provide the best services possible to clients with a focus on self-sufficiency and utilize all available funding. Work with government agencies and community service providers. Manage all record keeping and reporting aspects of Health Services.   


Responsibilities include:


  1. Coordinate all health services for the Refugee Resettlement Program from date of arrival throughout the service period.
  2. Work with the Refugee Resettlement Program Manager to develop the Health Services Program and delegate responsibilities appropriately as refugee client numbers fluctuate and as funding opportunities change over time.
  3. Supervise the Health Screening Coordinator, making sure refugee clients get the initial health screening within 30 days of arrival.
  4. Coordinate healthcare-specific public transportation orientation if necessary.
  5. Supervise the Mental Health Coordinator, helping develop the program to provide the best services to clients and utilize all available funding.
  6. Supervise the Health Education Coordinator to assure our refugee clients receive the initial medical orientation and participate in subsequent health education classes.
  7. Supervise the billing specialist, ensuring billings are completed on time and correct.
  8. Facilitate bi-weekly health team meetings, inter-staff meetings as needed, and one-on-one staff meetings bi-weekly.
  9. Coordinate and manage the grants associated with providing health and interpreting services.
  10. Manage reports and documents associated with health services ensuring compliance with deadlines and other compliance regulations.
  11. Assist program manager in auditing case files. Ensures paperwork is complete and appropriately filed.
  12. Coordinate and manage all the medical reportable conditions directly with the department of health.
  13. Manage reports and documents associated with reportable conditions ensuring compliance with deadlines and other compliance regulations.
  14. Perform other duties as necessary or assigned.


Work Environment inside/outside, office, warehouse, noise, temperature, etc.


  1. This position is in a professional office environment using standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


Physical Demands including bending, sitting, lifting and driving


  1. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand, as necessary.
  2. This role includes driving locally to meetings.


Skills, knowledge and abilities:


  1. Work independently in a safe and appropriate manner.
  2. Demonstrate both problem solving and problem prevention skills.
  3. Be sensitive to the needs of clients, client's families, visitors, co-workers, volunteers, and other persons with whom the employee may interact.
  4. Recognize time as a valuable resource and respond promptly to needs of clients and co-workers.
  5. Consistently perform work assignments efficiently. Adhere to deadlines.
  6. Understand the core service requirements for newly arrived refugees and their special medical needs.
  7. Knowledge of Health Care Service Provider Network capable of handling special needs of refugees.
  8. Must maintain confidentiality regarding client's information.
  9. Outstanding oral and written communication skills.
  10. Proficiency in computer skills to complete documentation, scheduling and e-mail in Outlook.


Education, training and or experience 


  1. Bachelor's degree in Public Health from an accredited university or equivalent experience.
  2. Supervisory experience and demonstrated ability to lead and motivate a team.


Background Screen/BCI requirement

  1. Must pass a national BCI/FBI background check.


Licenses, certifications and credentials


  1. Current Utah driver's license, proof of auto insurance with minimum policy liability limits of $50,000 per person and $100,000 per occurrence, 21 years of age or older, a clean driving record, and ability to meet CCS vehicle safety requirements.


Position status and expected schedule  


  1. Full-time, 40 hours per week. Monday through Friday 8:30 am to 5:00 pm.


DISCLAIMER STATEMENT: This job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position.  The employer reserves the right to change or assign other duties to this position. CCS is an equal opportunity employer.


To apply:  Please go the company website: and apply under the employment tab.

Position closes:  Open until filled

Requisition #:  20.07.03