Storytelling Market Research Analyst


Posted: 09/28/2020

Can an individual make an impact on the healthcare industry?


A key role in our endeavor to improve healthcare is that of the Market Research Analyst at KLAS.  This position examines multiple sources of information on healthcare IT and services, identifies trends, and creates stories to inform the healthcare industry.

Duties include:

  • Strategically partnering with Research Directors to scope and assess what stories should be investigated for upcoming reports to inform healthcare providers
  • Performing over-the-phone research with healthcare providers to understand their experience
  • Conducting aggregation and analysis of large amounts of data to identify trends
  • Creating clear, consumable summaries and outlines that tell a story
  • Creating engaging and “nerve-hitting” stories that differentiate provider experience
  • Working with writers, researchers, and project managers to ensure that reports are accurate, thorough, and top-quality
  • Assist in the presentation of findings to executive-level clients

The successful candidate must have and be able to demonstrate:

  • Minimum 2-3 years analyzing quantitative and qualitative data
  • High proficiency in MS Excel and other data management software
  • Ability to see “the big picture” while working at ground level
  • Ability to theorize, and an insatiable desire to find answers to hard questions
  • Strong writing to tell a compelling story and draw an audience to data
  • Ability to hit tight deadlines
  • Excellent time management skills
  • Excellent communication skills, with the ability to effectively communicate an idea to a diverse audience
  • The ability to work with multiple KLAS teams at all levels of the organization
  • The ability to work with and advise executive-level professionals at prominent corporations
  • A Bachelor’s degree requiring heavy data analysis and writing, master’s degree preferred
  • History of publications preferred

If you are a highly analytical, self-motivated, persuasive individual who is competent in the abilities listed above, we want your cover letter and resume. As culture is a key component to our hiring, please read this article before completing your application.

This position is eligible for full benefits, including: medical, dental, vision, life, HSA with company match, 401K with company match, PTO, and more.

EOE. Local Candidates Preferred.