Due Diligence & Implementation Manager


Posted: 10/12/2021

Job Title

Due Diligence & Implementation Manager

The Company

WebBank (the “Bank”), headquartered in Salt Lake City, Utah, is an FDIC insured, Utah state-chartered bank. WebBank is a leading national provider of online consumer and small business loans made in partnership with FinTech companies, OEMs, and retailers.

Due Diligence Manager

The Due Diligence Manager is responsible to lead the overall due diligence and implementation process and drive the management/execution of new platform transactions. The Manager reports to a Vice President of Due Diligence and is responsible for taking the lead role to handle all aspects of the Prospective Platform onboarding process. The role is also responsible for leading the process to incorporate new products with existing Platforms into the Bank Program structure. The role shall be a point of contact for each prospective platform through program launch. The position will interact both internally and to clients externally in a leadership role and is supported by each respective department within the Bank as well as third-party resources (e.g. outside counsel, independent third-party specialists) that are involved throughout the due diligence process.


  • Be the lead point of contact for prospective partners in order to manage the Bank’s in-depth due diligence and implementation processes through program launch
  • Direct the management of the approval process of prospective partners
  • Responsible for directing all aspects of the process related to underwriting and diligence of prospective partners
  • Perform initial review of documentation received from prospective partners
  • Manage all program documentation related to new and existing partnerships
  • Throughout the due diligence and implementation process, work closely with senior management and respective Bank departments (Compliance, Operations, Credit, Finance and IT), as well as third party firms and Outside Legal Counsel
  • Support the Due Diligence management team in managing the submission and presentment of proposed new partners and partner programs to senior management, the Bank’s internal approval committee, and Board of Directors
  • Manage all administrative aspects of the implementation of the program which includes: (1) coordinate process training between the Bank and the platform, (2) ensure all remediation items from the due diligence process have been completed, (3) confirm relevant processes have been successfully tested (4) coordinate the receipt of required reporting, (5) maintain the implementation approval tracking form and (6) lead program implementation metrics and reporting for executive management
  • Lead the creation of internal approval memos by working with the respective departments to complete the various sections of the document and compile them into the master diligence document
  • Edit internal approval documents and provide other direction in preparation of the new platform product approval submission process
  • Support the Due Diligence management team to introduce and utilize new technology solutions
  • Support the redesign, efficiency, optimization, and reporting efforts to continuously improve key processes
  • Schedule meetings and coordinate scheduling of site visits which includes creation of the agenda for the visit
  • Responsible for tracking all items that require remediation identified during due diligence, the site visit, and third-party audits as well as coordinating with the senior management team and partner to prioritize remediation items

Minimum Qualifications

  • Bachelor’s degree and 5+ years of overall experience in Banking or Financial Services with one or more of the following specialized experience:
    • 2-3 years’ experience in project management and/or M&A transactions at a granular level
    • 2-3 years’ experience managing and/or supporting client relationships or transactional experience involving financial institutions and Visa and/or MasterCard, particularly related to Bin#, file management, process architecture, and portfolio risk (M&A work in this area is applicable)
    • 2-4 years’ experience preferable in operations or analytical support roles related to credit card or loan portfolio(s) management
    • 2-3 years of transactional due diligence experience
    • 2+ years’ experience in financial & regulatory compliance related activities and responsibilities
    • 2-4 years’ experience in consumer and/or commercial credit activities
  • Leadership experience in managing relationships and communications directly with C-Level Executives both internally and with third parties
  • Strong organizational and project management capabilities
  • Strong verbal and written technical communication skills with high attention to detail
  • Strong working knowledge of Microsoft Office, specifically advanced knowledge in Excel and Word
  • Ability to build and maintain strong long-term working relationships
  • Ability to work in a fast-paced, dynamic environment

Preferred Qualifications

  • Master’s Degree in business related field
  • Transaction experience with a consulting firm, law firm, investment bank, private equity firm or related services
  • Experience evaluating transactional risk and providing analysis to executive leadership and board of directors