Refugee Housing Specialist


Location: Catholic Community Services of Utah, 224 North 2200 West, Salt Lake City, Utah, 84116 

Status: Full-time, Non-exempt and full benefits 

Hiring Range: $17.00-$18.50/hr DOE 


Catholic Community Services of Utah provides help and creates hope for thousands of people of all beliefs who are most in need in our community through Migration and Refugee Services and Basic Needs Programs. 

CCS offers an outstanding benefits package including group health and dental Insurance for employees working 30+ hours per week, 401a and 403b retirement plans, life insurance, and a generous PTO/holiday schedule. 

Job Description:  

Assume primary responsibility for ensuring refugee clients have safe, sanitary, and affordable housing as defined by the Department of State. This position works closely with case management to provide the Reception and Placement (R&P) core services with regard to housing. This position also works closely with community partners to ensure basic housing needs are met. Safe, sanitary, and affordable housing is foundational to refugee clients achieving self-sufficiency, which is our primary goal. 


Responsibilities include: 

  1. Secure safe, sanitary, and affordable housing for refugee clients as defined by the R&P Cooperative Agreement.  

  1. Identify, develop, and maintain relationships with landlords to broaden the scope of housing opportunities for clients; focus these efforts in the greater Salt Lake area, but provide options for clients in other parts of the state as needed. 

  1. Coordinate apartment set-ups with sharehouse supervisor and case managers. 

  1. Prepare a housing supply list; coordinate with the sharehouse supervisor and office coordinator to gather all required items and documentation. 

  1. Work closely with landlords, case managers, and the office coordinator to make sure all rents are paid on time. 

  1. Communicate effectively with landlords regarding any housing issues. 

  1. Coordinate the housing orientation and follow-up education for refugee clients. This may include orientation in the office and follow-up education in client homes.  

  1. Work with case managers to make sure all eligible refugee families apply for public and affordable housing programs. 

  1. Document services provided through case notes and case file documentation as required by the R&P Cooperative Agreement and other grants. 

  1.  Assist in preparing client files and maintaining database of client information. 

  1. Assist the office coordinator, filling in for the position as needed. 

  1. Other duties as assigned. 


Work Environment – inside/outside, office, warehouse, noise, temperature, etc. 

  1.  This position is in a professional office environment using standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. 

  1. Some local travel. 


Physical Demands including bending, sitting, lifting and driving 

  1.  This is largely a sedentary role; however, some filing is required.  This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. 

  1. This role includes driving locally to apartment complexes and meetings. 


Skills, knowledge and abilities: 

  1. Works independently in safe and appropriate manner 

  1. Demonstrates both problem solving and problem prevention skills 

  1. Displays sensitivity to the needs of clients, clients’ families, visitors, co-workers, volunteers, and other persons with whom the employee may interact 

  1. Recognizes time as a valuable resource and responds promptly to needs of clients, co-workers, and community partners 

  1. Consistently performs work assignments in a time-efficient manner and adheres to deadlines 

  1. Strong English oral and written communication 

  1. Must maintain confidentiality regarding clients 

  1. Proficiency in computer skills to maintain financial data, spreadsheets, database, scheduling and email in Office 365 

  1. Personal qualities of openness and respect for co-workers and clients, compassion, and graciousness in helping clients to assess and face their situations, and to accept assistance 

  1. Fluency in languages other than English is a plus 


Education, training and or experience:   

  1. Bachelor’s degree from an accredited university or equivalent experience. 

  1. Property management experience preferred. 


Background Screen/BCI requirement  

  1.  Must be able to pass a BCI/FBI background check 


Licenses, certifications and credentials  

  1.  Current Utah driver’s license, proof of auto insurance, 21 years of age or older, a clean driving record, and ability to meet CCS vehicle safety and auto insurance requirements 


Position status and expected schedule    

  1. This position is full-time (40 hours a week) and non-exempt.   

  1. Monday through Friday 8:30 AM to 5:00 PM; occasional nights or weekends. 


DISCLAIMER STATEMENT: This job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position.  The employer reserves the right to change or assign other duties to this position. 
CCS is an equal opportunity employer. 

To apply:  Please go the company website: and apply under the employment tab. 

Position closes:  Open until filled 

Requisition #:  21.09.07