VP of Customer Success
We are seeking an experienced and dynamic VP of Customer Success to lead and optimize both our customer onboarding processes and customer success initiatives. The ideal candidate will drive efforts to reduce time to initial value for new customers, increase lifetime value, and ensure proactive and reactive motions to drive adoption, retention, and renewals. This role will collaborate cross-functionally with Sales, Product, Customer Journey Team, Training, and other key departments to create a seamless
WeaveTechnical Support (Software)
Weave Support is the lifeblood of customer retention! Our support representatives go above and beyond to ensure that we attend to every detail of our customer’s needs in order to resolve issues in less time and with the utmost level of satisfaction. Not only does our support team tackle every call and message with a personalized approach, but they receive extensive amounts of training to become product experts and resolve concerns in a timely and efficient manner. In this role, you will get to help our
Weave